Multifunctionality: Blessing or Curse?
Insights Multifunctionality: Blessing or Curse? Danny Rappaport Director of Consulting, PMC Technology, like a tool, is usually designed for a specific job. Trying to make a piece of equipment designed for one specific task to do something different or, worse still, many different jobs, is often a thankless and expensive endeavour. Yet, many modern businesses […]
Estate Observability:The Retailer’s IT Superpower
Insights Estate Observability: The Retailer’s IT Superpower Jake Allmond Client Services Director, PMC Attention IT Leaders: If you could have any one thing, what would it be? More hours in the day, infinite budget, or perhaps just a clearer overview of all your IT systems in one place? Superman had the ability to see through […]
The Future of Retail: Key Takeaways from National Retail Federation’s Retail’s Big Show 2025
Insights The Future of Retail: Key Takeaways from National Retail Federation’s Retail’s Big Show 2025 Following a successful trip to New York for the National Retail Federation’s (NRF) annual event, PMC gathered retail leaders on this side of the Atlantic Ocean, for a post-event breakfast briefing and discussion of the key insights. The discussion, led […]
The Rise and Rise of Self-Checkout:UK Retail’s Big Experiment
Insights The Rise and Rise of Self-Checkout: UK Retail’s Big Experiment Danny Rappaport Director of Consulting, PMC To self-checkout or not to self-checkout – that is the question If you’ve ever been berated by a robotic voice for an “unexpected item in the bagging area,” you’ll understand why these machines provoke responses ranging from admiration […]
Rethinking Retail for a Unified Future
Insights Rethinking Retail for a Unified Future Maya Weier Head of Marketing, PMC The UK retail sector is undergoing a fundamental reset. Faced with ongoing cost pressures, shifting consumer behaviours, and a more complex operational landscape, retailers are re-evaluating the systems, processes, and partnerships that underpin their ability to compete. While digital transformation has long […]
Peak Without Panic
Insights Peak Without Panic Jake Allmond Client Services Director, PMC Building IT Resilience For The Golden Quarter Every year, The Golden Quarter (October to January) is retail’s make-or-break moment. In 2025, it is expected to account for up to 50–60% of annual revenue for many consumer-facing brands. However, peak season is no longer a predictable […]
Insight Template
Case studies Rapid Delivery, Quality Testing and Seamless Partnership for Pluxee UK’s New Platform Why smooth retail transformation depends on the pipes no one see Talk to any retail IT leader right now and the story is familiar: fewer resources, tighter budgets and higher expectations. At the same time, they’re being asked to deliver sweeping […]
Retail Technology Show 2026
Events / The Retail Technology Show 2026 Cut the Cost of Complexity.It’s Time for Retail to Evolve 22 – 23 April 2026 09:00 to 17:00 ExCeL, London Book a meeting Events / The Retail Technology Show 2026 Cut the Cost of Complexity. It’s Time for Retail to Evolve 22 – 23 April 2026 09:00 to […]
The Rise and Rise of Self-Checkout: UK Retail’s Big Experiment
Insights The Rise and Rise of Self-Checkout: UK Retail’s Big Experiment Insights The Rise and Rise of Self-Checkout: UK Retail’s Big Experiment Author To self-checkout or not to self-checkout – that is the question If you’ve ever been berated by a robotic voice for an “unexpected item in the bagging area,” you’ll understand why these […]
