Fast-Tracking Market Launch for Pluxee During Testing Times
Timely delivery
PMC enabled on-time completion of the testing programme, ensuring the successful launch of the new voucher scheme.
Enhanced testing capabilities
PMC’s scripts and methodologies improved testing efficiency and effectiveness, enabling comprehensive coverage of user scenarios.
Strategic partnership
The collaboration with PMC provided Pluxee with valuable industry insights and recommendations, enhancing project outcomes and operational strategies.
Challenge
Meeting the Needs of a Resource-Heavy Project
When world-leading employee benefits and engagement solutions company Pluxee, found itself in need of further resources to test the functionality of a new Government-related voucher scheme, they turned to external expertise to ensure timely delivery of a robust product. The new ‘Crown Commercial Services’ voucher scheme framework required rigorous systems testing, a task typically handled in-house but posed challenges due to its scale and complexity.
Antonia Haines, Delivery Manager at Pluxee, explains, “It was a resource-heavy project that had to be built from scratch, requiring extensive effort. The timescales were tight, and our internal team was stretched thin."
Approach
Expert Scripting to Streamline Testing
PMC was enlisted to develop comprehensive scripts covering all aspects of user journeys and scenarios for thorough testing. These scripts were crucial as they allowed non-technical personnel, including business users and account managers, to participate effectively in testing, even in complex scenarios.
Antonia Haines, Delivery Manager at Pluxee, says: "PMC quickly developed scripts that covered all scope areas in a user-friendly manner, enabling broad participation from our team."
Solution
Enhancing Efficiency and User Experience
PMC’s expertise extended beyond scripting to encompass exploratory testing and functional test execution phases, ensuring product stability and enhancing user experience. Their agile response to system changes during the project underscored their adaptability and industry knowledge, providing valuable recommendations and transparent communication throughout.
Outcome
Driving Operational Efficiencies
By leveraging PMC’s capabilities, Pluxee streamlined its testing process, reducing the burden on internal resources and enhancing overall efficiency. The partnership not only facilitated successful project delivery but also paved the way for future collaborations to further augment Pluxee’s capabilities.
PMC’s approach allowed us to create organised libraries of test scripts and efficient test plans, significantly improving our testing process.
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